1. General Information
This Terms and Conditions document governs the use of services provided by PROEVENTS INTERNATIONAL SRL, with headquarters in Cluj-Napoca, str. Someşului, nr. 34-36, Scala Center, Office nr. 7, Cluj County, registered with the Trade Registry under nr. J2024002637123, e-mail: office@pproevents.com, Tax ID 50180048. By using the website and our services, you agree to these terms and conditions.
Proevents International SRL is primarily an organizer of congresses, conferences, and events, and our services are focused on planning and organizing these events.
You can contact us at office@pproevents.com or by mail at Cluj-Napoca, Someșului Street, no. 34-36, Scala Center, Office no. 7, Cluj County.
2. Payment
Payments for reservations can only be made through the methods specified on the website, and only the credit cards detailed on the website are accepted. Proevents International SRL does not assume any responsibility for amounts sent via courier. In some cases, credit card details may be transferred to the travel service providers, who will process the transactions. Proevents International SRL reserves the right to charge additional fees (or commissions) that may arise at the time of booking through credit cards. In such cases, the user will be informed about the applicable fees.
3. Payment Methods and Document Delivery
The documents related to the booking (flight tickets, vouchers, invoices) will be sent via email, by mail to the specified address, or can be picked up from our office. For further assistance, please contact our team.
4. User Obligations
By using the website and our services, you agree to:
- Take financial responsibility for all transactions made;
- Be at least 18 years old and legally capable of entering into legal agreements;
- Provide accurate information about yourself and family members;
- Not use the website for speculative, fraudulent bookings;
- Not send illegal content (political, pornographic, racist, etc.);
- Not modify, distribute, or reproduce content from the website for commercial purposes.
5. Limitation of Liability
Proevents International SRL is not responsible for:
- Errors generated by using the website;
- Issues arising from a lack of user proficiency in using the system;
- The accuracy of information provided by users;
- Failure to meet expectations regarding the website content.
Additionally, Proevents International SRL does not guarantee that exchange rate information is updated daily.
Event participants are responsible for their own safety, and Proevents International SRL does not assume responsibility for any damages or injuries.
6. Website Use
The user is responsible for accessing and using the website properly. Proevents International SRL does not guarantee that the website is free of viruses or other technical issues. Any modification or use of the content for purposes other than personal use is strictly prohibited.
7. Force Majeure and Insolvency of Service Providers
Proevents International SRL is not liable for unforeseen events (force majeure) or for the insolvency of travel service providers. Force majeure includes, but is not limited to, government interventions, wars, natural disasters, and strikes.
8. Modification of Terms and Conditions
Proevents International SRL reserves the right to modify these terms and conditions at any time without prior notice. Continued use of the website constitutes your acceptance of these modifications. The updated version will be available on the website.
9. Privacy Policy
By using the website, you agree to our privacy policy, which is available on the website. Proevents International SRL respects your privacy and complies with security regulations.
10. Security Policy
Proevents International SRL uses secure technology to protect your information. Credit card transactions are secured through encryption during the transaction.
11. Governing Law and Dispute Resolution
These Terms and Conditions are governed by Romanian law. The competent courts are those in Bucharest. In case of disputes, the Romanian version of the terms will be considered official.
12. Consumer Protection — A.N.P.C.
For complaints, consumers can contact the National Authority for Consumer Protection at:
- Phone: 0800 080 999
- Email: secretariat@anpc.ro
- Website: www.anpc.gov.ro
13. Links to Other Websites
Proevents International SRL is not responsible for the content of other websites accessible through links from our website. Users are encouraged to contact the administrators of those pages for any issues.